Episode 17 – Customizing Default Intents

Voice experiences have a number of default intents, such as yes/no, stop, cancel, and others. It is important for experiences to customize these default intents in ways that make sense for the context the user is in. Guest Dustin Coates shares a lot of ideas for how to customize these intents and what to consider to make optimal user experiences.

Dustin Coates

Guest – Dustin Coates

Dustin Coates is the Voice Search Lead at Algolia, author of Voice Applications for Alexa and Google Assistant (Manning Publications, 2019), and co-host of the VUX World Podcast. A Texan, he lives in Paris.

 

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